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I am Arsênio Santos and I've been working for GW as a Senior Analyst for 3 years. We are based in São Paulo and the staff works at our headquarters, on sites (clients) in Brazil and abroad.
I work in support assistance in the corrections and development of systems for the client ABC of the company GW.
After I started working there, there was an improvement in customer service and systems. Thus, we have achieved a better result in the company's SLA indicators.
Previously, I worked as a Senior Analyst at ACC BRAZIL, where I had an amazing feedback from the leaders and staff. I believe that dealing with new experiences and challenges has brought better results to my professional career.